Everything you need to rent with confidence.
A practical tenant resource centre covering finding a home, applying for a property, understanding your tenancy, reporting repairs and preparing for your next move.
Renting should feel clear, fair and manageable.
Finding a home is a major decision. There is more to consider than the advertised rent — including location, space, condition, tenancy terms, household costs and how the property fits your everyday life.
Once you move in, understanding your responsibilities and knowing how to report issues can make your tenancy run much more smoothly.
The BLP Tenant Hub brings useful information together in one place so you can find the right guidance when you need it.
Your Tenant Hub
Choose the information you need.
Properties To Rent
Explore available rental opportunities and find out more about the properties that may suit your requirements.
View Properties →Tenant Guide
Practical information to help you understand the rental process, from searching and viewing through to moving in.
Read Tenant Guide →Applying For A Property
Understand the steps involved in making an application and prepare the information that may be required.
Application Information →Repairs & Maintenance
Find out how to report property problems and what information can help a repair be dealt with efficiently.
Report A Problem →Your Tenancy
Keep track of important tenancy information, responsibilities, documents and communications.
Tenancy Information →Moving Home
Prepare for the end of your tenancy and organise your move carefully and in good time.
Moving Home Guide →Tenant Responsibilities
Understand the importance of looking after the property, communicating promptly and following your tenancy terms.
Your Responsibilities →Useful Resources
Access practical information to help you make better decisions throughout your tenancy.
Tenant Resources →Need Help?
If you have a question about a property or tenancy, contact BLP and explain what you need assistance with.
Contact BLP →Need help with something specific?
Start with the area that needs attention.
I have a property issue
If something needs attention in your home, report the issue through the appropriate maintenance process and provide as much useful information as possible.
Repairs & Maintenance →I have a tenancy question
If you are unsure about something relating to your tenancy, check your tenancy information first and contact BLP if you need further clarification.
Contact BLP →Your rental journey
From finding a property to moving on, each stage has different things to consider.
Search
Decide where you want to live and what type of property suits your needs and budget.
View
Look carefully at the property, location, condition and practical features before deciding.
Apply
Provide the relevant information and documentation required for the application.
Tenancy
Read and understand the tenancy agreement and keep important documents safely.
Move In
Look after the property, report issues and keep communication clear throughout the tenancy.
Before you sign a tenancy
Take time to understand the home and the agreement before committing.
Understand The Rent
Make sure you know the rent amount, payment arrangements and any other applicable charges.
Understand The Tenancy
Read the agreement carefully and make sure you understand important terms and responsibilities.
Check The Property
Consider condition, space, facilities, storage and whether the property works for your everyday needs.
Consider The Location
Think about transport, commuting, local amenities and the surrounding area.
Check What Is Included
Confirm which utilities, services, furnishings or facilities are included and which are your responsibility.
Keep Your Documents
Keep copies of your tenancy agreement and other important property and tenancy documents.
Being a good tenant
Clear communication and responsible use of the property help create a better tenancy for everyone.
Look After The Property
Treat the property responsibly and take reasonable care of fixtures, fittings, appliances and other items provided.
Report Problems
Report maintenance issues promptly rather than allowing a small problem to become a larger one.
Communicate Clearly
Keep relevant contact details up to date and respond to important tenancy communications.
Follow The Agreement
Understand and follow the terms of your tenancy agreement and ask questions when something is unclear.
Allow Appropriate Access
Where access is required under the tenancy arrangements, cooperate with reasonable and properly arranged requests.
Prepare For Moving Out
Plan ahead, follow the relevant moving-out process and leave the property in accordance with your tenancy obligations.
Useful tenant resources
Practical information for each stage of renting.
Tenant Guide
General guidance on searching, viewing, applying and renting.
Repairs & Maintenance
What information to provide when reporting a property issue.
Moving Home
Useful steps to consider when preparing to leave a property.
Properties To Rent
Explore rental opportunities and find your next home.
BLP Resources
Browse additional information and practical property resources.
Contact BLP
Have a question about your property or tenancy?
Tenant Hub FAQs
Common questions tenants may have during the rental process.
How do I find a property to rent?
Browse the available rental properties and consider your preferred location, property type, number of bedrooms and budget. Contact BLP if you need further information about a particular property.
What should I consider before applying?
Consider the rent, total household costs, location, property condition, space, tenancy terms and whether the home suits your circumstances.
What should I do if something breaks?
Report the issue through the appropriate maintenance process as soon as reasonably possible and provide clear information about the problem and its location.
What if I do not understand something in my tenancy?
Do not guess. Check your tenancy documents and contact BLP if you need clarification about a property or tenancy matter.
What should I do when I want to move out?
Check your tenancy agreement and follow the appropriate notice and moving-out procedure. Plan ahead and contact BLP if you need clarification about the process.
Can BLP help me find another property?
If you are looking for your next home, review the available properties and contact BLP with your preferred location, budget and property requirements.
Looking for your next home?
Tell BLP what you are looking for, where you want to live and your approximate budget. We can help you take the next step.
Explore Properties To Rent →